Carlos Lopez Carrasco

*Master's in Telecommunications Engineering* with 25 years of experience, I am an operations leader with a strong customer focus and a proven track record in change management. At i2CAT, my mission is to *accelerate strategy* by ensuring operational excellence.
h3. Key Role and Contributions
* *Change Leadership:* I coordinate the operational deployment of strategic initiatives.

* *Operational Efficiency:* I systematize reporting and implement *process-oriented management models* to optimize workflows, resource planning, and budgets.

* *Governance:* I ensure the alignment and follow-up of the Management Committee's actions.

h3. Expertise and Background

My expertise is focused on process optimization, negotiation, and change management. As a professional services director at companies like AXA GS and Tango/04, I have achieved relevant milestones: staff turnover reduction and continuous improvement in customer satisfaction.