Carlos Lopez Carrasco

Master's in Telecommunications Engineering with 25 years of experience, I am an operations leader with a strong customer focus and a proven track record in change management. At i2CAT, my mission is to accelerate strategy by ensuring operational excellence.

Key Role and Contributions

• Change Leadership: I coordinate the operational deployment of strategic initiatives.
• Operational Efficiency: I systematize reporting and implement process-oriented management models to optimize workflows, resource planning, and budgets.
• Governance: I ensure the alignment and follow-up of the Management Committee's actions.

Expertise and Background

My expertise is focused on process optimization, negotiation, and change management. As a professional services director at companies like AXA GS and Tango/04, I have achieved relevant milestones: staff turnover reduction and continuous improvement in customer satisfaction.